Terms and Condition
By accessing or using sofihealth.com and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully.
1. Eligibility
You must be at least 18 years old to purchase from our site. By placing an order, you confirm that all information provided is accurate and complete.
2. Product Use
Our products are designed for adult use as directed. They are not intended to diagnose, treat, cure, or prevent any disease.
3. Ordering & Payment
All prices are listed in GBP (£) and include VAT unless otherwise stated. Payment must be received in full before your order is processed and shipped.
4. Shipping & Delivery
We ship to the UK and selected international markets. Delivery timelines are estimated and not guaranteed. You will receive tracking details once your order is dispatched.
5. Returns & Refunds
Please refer to our Refund & Satisfaction Guarantee Policy for details on return eligibility, including Sleep Match program criteria and general return conditions.
6. Subscription Terms (if applicable)
If you subscribe to a recurring product plan, you agree to be charged on a recurring basis until you cancel. You may cancel at any time through your account settings or by contacting support.
7. Intellectual Property
All content on sofihealth.com — including logos, visuals, copy, and product designs — is the property of Sofi Health Ltd and may not be used without permission.
8. Data & Privacy
Your personal information is handled in accordance with our Privacy Policy. By using the site, you consent to the collection and use of your data as outlined.
9. Limitation of Liability
Sofi Health Ltd is not liable for any indirect, incidental, or consequential damages resulting from product use or website access.
10. Changes to Terms
We reserve the right to update these terms at any time. Continued use of the site constitutes acceptance of any changes.