sofi set-up guide
to begin, first make sure you have everything you need:
your phone and usb-c charger
01
smart pod & three formulations capsules
02
your sofi app account open on your phone screen
if you haven't created an account with sofi yet, use the links below to download your app before moving on to the next steps.
03
to activate your system, begin by charging your smart pod using a standard USB-C cable for approximately 60 minutes. there is a red light to indicate that your pod is charging, when the light goes out it means your smart pod is fully charged.
04
before pairing your pod, please ensure that both bluetooth and location services are turned on.
next, select the “pair my pod” button on the home screen of your sofi app, and tap the sofi moon to scan (this may take up to 30 seconds). once your smart pod is recognised, select it to confirm.
05
unscrew the bottom of your smart pod and insert your first formulation capsule (n.01, n.02, or n.03 as indicated by your journey card), ensuring that the capsule spray nozzle aligns perfectly with the opening of the smart pod. the capsule should effortlessly fall into the pod and if any effort is required, realign the head of the spray on the capsule and try again.
once inserted, the sofi app will recognise your formulation, battery charge, and number of remaining sprays. each capsule contains approximately 70 total sprays, and this number should visibly count down by 1 with each spray (e.g. 69/70…68/70…67/70…).
06
now that your pod is paired and your formulation capsule is active, you are ready to begin spraying!
07
for any technical difficulties, common troubleshooting questions, or any general support setting-up, visit our in-depth pioneer survival guide by clicking here.
please note that this guide was written with our edible formulations for sleep and calm in mind, and thus not all sections are applicable to our fragrances.
should you have any additional questions or prefer to speak with a member of the sofi team, simply message us anytime by tapping the sofi moon in the top left corner of your app.
happy pioneering!
sofi xx